Privacy Policy

Welcome to KnowChamp.com, the flagship brand of Zigisa Consultancy Services Private Limited ("KnowChamp", "Company", "we", "our", or "us").

We are committed to protecting the privacy of every student, parent, school, teacher, coordinator, professional, and visitor using our website, mobile application, KnowChamp Contest App, and KnowChamp Excellence League platform.

This Privacy Policy explains how we collect, use, store, protect, and share your information.

By using the KnowChamp platform, you agree to the practices described in this Privacy Policy.

1. About KnowChamp

KnowChamp is a technology-enabled educational platform designed to promote holistic learning, skill development, healthy competition, and talent recognition.

Our services include:

• KnowChamp Excellence League
• KnowChamp Contest App
• School Registration Portal
• Educational Competitions
• Digital Certifications
• Learning Assessments
• Skill Development Programs

2. Information We Collect

Depending on the services you use, we may collect the following information:

Personal Information

• Name
• Date of Birth
• Age
• Gender
• Photograph
• Parent/Guardian Name
• Mobile Number
• Email Address
• Residential Address

School Information

• School Name
• School Address
• School Board
• Principal Details
• School Coordinator Details
• School Logo
• Registration Information

Contest Information

• League Registered
• Contest Participation History
• Scores
• Rankings
• Certificates
• Awards
• Qualification Status

Technical Information

• IP Address
• Device Information
• Browser Information
• Operating System
• Login Details
• Cookies
• Usage Analytics

Payment Information

Where applicable, we may collect:

• Transaction ID
• Payment Status
• Payment Date
• Payment Amount

KnowChamp does not store debit card details, credit card details, UPI PINs, or banking passwords. Payments are processed through secure third-party payment gateways.

3. How We Use Your Information

Your information may be used to:

• Create user accounts.
• Register schools and participants.
• Conduct competitions.
• Publish results.
• Generate certificates.
• Process registrations.
• Process payments.
• Communicate competition updates.
• Provide customer support.
• Improve platform performance.
• Develop new educational services.
• Ensure transparency and fairness.

4. Children's Privacy

KnowChamp primarily serves children through schools and parents.

For participants below 18 years:

• Schools or parents are expected to provide consent where required.
• Personal information is collected only for educational and competition purposes.
• We take additional precautions to safeguard children's information.

5. Cookies

Our website may use cookies to:

• Improve user experience.
• Remember login sessions.
• Analyze website traffic.
• Enhance platform security.
• Personalize content.

Users may disable cookies through their browser settings. However, some platform features may not function correctly when cookies are disabled.

6. Information Sharing

KnowChamp does not sell users' personal information.

Information may be shared only with:

• Participating Schools
• School Coordinators
• Authorized Judges
• Event Organizers
• Technology Service Providers
• Payment Gateway Providers
• Government Authorities when legally required

Only the minimum information necessary will be shared.

7. Publication of Results

To recognize participants, KnowChamp may publish:

• Participant Name
• School Name
• League
• Rank
• District
• State
• Certificates
• Award Information

Photographs of competitions and award ceremonies may also be published on our website, mobile application, social media channels, newsletters, and promotional materials.

8. User Generated Content

Participants may voluntarily upload:

• Drawings
• Projects
• Videos
• Photographs
• Assignments
• Presentations

By uploading content, users grant KnowChamp a non-exclusive, royalty-free license to display, publish, and promote such content for educational, competition, and promotional purposes.

Ownership of the original work remains with the participant.

9. AI & Educational Content

KnowChamp may use Artificial Intelligence (AI) technologies to:

• Generate educational content.
• Create practice questions.
• Recommend learning resources.
• Assist in contest administration.
• Improve user experience.

AI-generated content is reviewed wherever appropriate before official use in competitions.

10. Data Security

KnowChamp implements reasonable technical and organizational measures to protect user information, including:

• Secure servers
• Encryption where appropriate
• Password protection
• Role-based access controls
• Regular security monitoring
• Backup and recovery procedures

While we strive to protect personal information, no method of electronic transmission or storage is completely secure.

11. Data Retention

We retain personal information only for as long as necessary to:

• Conduct competitions.
• Maintain participant records.
• Issue certificates.
• Comply with legal obligations.
• Resolve disputes.
• Improve educational services.

Archived competition records may be retained for historical and verification purposes.

12. Your Rights

Subject to applicable law, users may request to:

• Access their personal information.
• Correct inaccurate information.
• Update contact details.
• Request deletion of their account.
• Withdraw participation from future contests.
• Receive clarification regarding stored information.

Certain records may need to be retained where required by law or for maintaining the integrity of competition records.

13. Third-Party Services

KnowChamp may integrate with trusted third-party services such as:

• Payment gateways
• Email providers
• SMS providers
• Cloud hosting providers
• Analytics services

These providers operate under their own privacy policies.

14. External Links

Our website or mobile application may contain links to third-party websites.

KnowChamp is not responsible for the privacy practices or content of external websites.

Users should review the privacy policies of those websites before providing personal information.

15. Changes to this Privacy Policy

KnowChamp may revise this Privacy Policy periodically to reflect changes in:

• Laws
• Technology
• Platform Features
• Business Operations

The updated policy will be published on the official website with the revised effective date.

16. Contact Us

For any privacy-related queries, requests, or concerns, please contact:

KnowChamp.com
A Flagship Brand of Zigisa Consultancy Services Private Limited

Email: info@knowchamp.com or your official support email

Website: www.knowchamp.com

Registered Office:
[To be Updated]

Our Privacy Commitment

At KnowChamp, we believe that trust is the foundation of learning. We are committed to handling every participant's information responsibly, securely, and transparently.

Our goal is to create a safe digital environment where children, parents, schools, educators, and professionals can confidently learn, compete, and grow.

Data Protection Statement

KnowChamp is committed to protecting the privacy and personal information of all users.

We collect only the information necessary to provide our educational and competition services, implement appropriate safeguards to protect that information, and use it solely for legitimate operational, educational, and legal purposes.

Personal information is never sold to third parties, and all data processing is carried out in accordance with applicable laws and our commitment to transparency, security, and responsible data handling.